Q: Are your prices in US dollars or Canadian dollars?
A: All prices appearing on the website are in United States Dollars.
Q: What are your hours of operation?
A: We are available 24 hours a day, 7 days a week.
Q: How long will my order take to arrive?
A: The average length of time is 10 business days from the day we receive your order.
Q: Do I need a prescription?
A: A prescription is required if the product(s) is sold by prescription in the customer’s jurisdiction.
Q: Do I need to send in my original prescription?
A: Once you have placed your order either by phone or online you are required to mail in your original prescription to us at 477 Peace Portal Dr Suite #435, Blaine WA, 98230.
* Note: This address is ONLY for original prescriptions. Product returns will not be accepted at this address.
Q: Is it safe to use my credit card?
A: Absolutely. We have taken every precaution to make your transaction secure. Our website utilizes industry-standard security measures, including SSL (Secure Sockets Layer). All account information submitted to us is safely isolated from unauthorized internet access.
Q: What methods of payment do you accept?
A: We accept Visa, Mastercard, PayPal, Money Order, and Checks.
Example:
If you find a product for $75.00 on WestCoastSkin, and find the same product for $50.00, WestCoastSkin will provide you with a $31.25 discount, bringing your total to $43.75.
Terms & Conditions of Program
- The offer is valid at the time of the sale and up to 7 days after.
- Differences in shipping charges (if applicable) will be included when calculating the price difference.
- The products that we price match must be authentic in brand and size (e.g. We will price match 75mL of Canadian Brand Name Anthelios SPF 30 Sun Block Lotion made by La Roche Posay Canada to 75mL of Canadian Brand Name Anthelios SPF 30 Sun Block Lotion made by La Roche Posay Canada).
- Products must be in stock at the time of placing an order with the other company.
- The product must be new; we cannot match the price of any used or expired product.
- We will only match the current advertised price.
- Does not apply to specialty medications.
- If you found it at a retail location, spa or physician's office you must provide the phone number and address.
- Does not apply to products purchased by bidding in auctions such as eBay.
- Price match can only be issued over the phone with our customer service team.
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